From purchasers son, Kris: I got this cage a month ago after looking at many other comparable ones. I'm beyond pleased with my decision and blown away by the customer service!Its beautiful, well built and easy to assemble. The directions are straightforward and the parts for each step are compartmentalized making the process simple. I had to step away a couple times and I had no problem resuming where I left off as they made the process very user friendly.I weigh 190 and have a muscular build and I'm pushing heavy weight on this thing with no worries as its sturdy! Stability is paramount so kudos to RitFit! The safety bars and J hooks are solid and easy to switch out. The pull up bar is amazing. The pulleys and lat pull down are great which is a pleasant surprise because home gym lat pulldowns usually suck! I love this thing and get so excited to workout each day! It also has a wide enough center without making a huge footprint.I also love that the plate holders work for 1 and 2 inch plates! Well played, RitFit!What really impressed me the most is their customer service. I had to submit a warranty claim and their customer service rep was professional, sincere, kind, thorough, and very well spoken. My replacement partwas here in 2 days! Faster than most Amazon deliveries!!!I could go on and on but just know that this is the best piece of home gym equipment I own by a long shot and I had lofty expectations. That alone makes me a happy customer but their customer service drove it home and ensured my loyalty and advocacy for RitFit. I'm reentering the fitness industry here soon and I'll be recommending their products as well as buying more!If you're on the fence just pull the trigger...you'll be happy you did and you've got a company that cares about their customers while standing by their product.